Free Worldwide Shipping Policy

 1. Order Processing

Standard Processing: Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Please note: Processing time does not include actual transit time.

 2. Free Worldwide Shipping

Destination | Shipping Cost | Estimated Delivery Time (After Shipment)
— | — | —
United States | Free | 3–6 business days
Remote Areas | Free | 7–12 business days

 3. Tracking & Support

Lost or Delayed Packages:
If tracking shows “Delivered” but you have not received your order, or if your package is significantly delayed:

Please first contact your local courier or post office.

Then, please email [support@wigwams.com] with your order number and relevant details. We will contact the carrier promptly to help locate the package and resolve the issue.

 4. Additional Information

Customs and Import Duties: International customers are responsible for any customs duties, taxes, or fees levied by their country. These charges are not included in the order total and must be paid upon delivery.

Shipping Address: Please ensure your shipping address is accurate and complete. We are not responsible for lost or delayed packages resulting from incorrect addresses provided at checkout.